Professional Background

Climatec, Irving, TX (2/18 - 1/23)

Service Technician II

In this position, my responsibilities include delivery of scheduled maintenance, repair, and installation services. I have driven significant pull through into the branch and participated in the development of large controls projects and service agreements that were secured. In this role, I have also become a resource for energy efficient controls strategies, and third-party integrations .

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Climatec, Irving, TX (2/15 - 2/18)

Service Sales

In this position, I build and manages long-term customer relationships/partnerships with customers. I’m responsible for customer satisfaction and quality assurance. Customers rely on me to show Climatec’s value in service to them by providing technical solutions to their business and operational needs..

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Johnson Controls Inc, Dallas, TX (1/09- 2/15)

Senior Controls Technician

As a Senior Controls Technician, my responsibilities include delivery of scheduled maintenance, repair, and installation services. In addition to a Senior Technician, I am tasked with leading the development of the remaining technical workforce and sales team in order enable them to go out into the market and increase our share. I have driven significant pull through into the branch and participated in the development of large controls projects and service agreements that were secured. In this role, I have also become a resource for energy efficient controls strategies, third-party integrations, and built strong relationships with Systems and Solutions counterparts.

 

Johnson Controls Inc, Fort Worth, TX (7/08-1/09)

Senior Controls Technician

I led service delivery and M&V activities at the City of Fort Worth. In my spare time, I was also able to provide technical support for other local technicians, sales support for the local sales team, and answered 3rd Party system inquiries from Johnson Controls employees throughout the country.

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Johnson Controls Inc, Roswell, Ga (7/05-7/08)

O&M Instrumentation and Calibration Technician III

I performed technical support for local technicians, sales team, and other branches as an integration specialist. I was instrumental in helping the local branch increase market share by capturing service, installation, and upgrade work on 3rd Party non-Johnson Controls systems.

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Automation Support, McDonough, GA (5/02-7/05)

Field Service Engineer

I created annual, semi-annual, and monthly preventative maintenance programs for mechanical and controls equipment and systems. Designed and installed graphical user interface programming and networking for other staff members use. Was a key player in keeping customer satisfaction high, training for both internal and customer staff, and manage contractors who were installing system additions. Lastly, handle all onsite and on-call service requests and work orders.

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Integrated Systems, Stone Mountain, GA (10/99-5/02)

Field Service Engineer

I was responsible for various on-site installation and maintenance activities including the review of engineered drawings and submittal for final approval, beta test third-party graphical user interface programs, set up and manage maintenance programs, and provide a migration path for older, obsolete, parts of the system.

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Expertise and Relevant Skills:

Installed, provided repair services, and sold upgrades and expansions of the following systems and products:

Johnson Controls Metasys and PMI, Siemens, Alerton, YORK ISN and YORK ConnecSys, T.A.C., Andover, Omrom, Direct Logic, H.I. Solutions, American Auto-Matrix, KMDigital, Integrated Systems, Notifier, SimplexGrinnell, Northern Computers, Westinghouse, ABB, Danfoss, and Eaton.

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Provided formal and informal technical support to team members of various backgrounds and skill sets

Develop, install, and manage energy solutions delivered by the service organization

Specialize in integration of various systems manufactured by different organizations

Specialized in the management of Building Automation Systems for lab environments

Training frontline employees various sales skills in order to secure more pull through work

Able to troubleshoot computer hardware and software problems

Proficient with most computer software and very quick to learn new ones

Understand computer networking and other connectivity processes

Can build from scratch user specific workstations and servers

Strong electrical background

Capable of trouble shooting expensive electronics down to the component level

Good at generating new business leads and cultivating existing relationships

Capable of self management or management of larger teams

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Professional References:

Hunt Oil Consolidated

Ben Tyner – Building Operations Manager

Jack Fairey – Chief Building Engineer

I helped them reduce their electrical expenditures $45K per month, provided relevant data as part of the application for BOMA’s “The Building of the Year (TOBY)” award. Hunt Oil Consolidated was a Regional Winner, Corporate Facility - First Place in 2011 and 2012, and The Building of the Year (TOBY) Local Winner, Corporate Facility - First Place in 2011 and 2012. They also achieved recognition as a BOMA 360 Performance Building, and an Energy Star building. Last but not least, in 2011 Hunt Oil Consolidated participated in the Johnson Controls FY12 Service North America kickoff meeting as a customer providing feedback to the entire North America management and leadership team.

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BlueCross BlueShield of Texas

Keith White – Facilities Asset Manager

Helped the organization transition from construction to daily operation of a 1M sq ft campus and found ways to drive down energy use. As a result of this approach from the construction period forward, the building’s electrical power aggregator was unable to place them in a specific category due to the well below average energy use per square foot. In 2011 BlueCross BlueShield of Texas participated in the Johnson Controls FY12 Service North America kickoff meeting as a customer providing feedback to the entire North America management and leadership team.

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Microsoft Texas (CBRE)

Chris Staggs – Facilities Manager

George Berney – Lead Engineer

With the implementation of scheduling, resets, and improved tower sequencing. We have reduced the monthly energy spend for their facility 25% over the last 5 years.

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Johnson Controls, Inc References

Julian Palacios – Service Manager, Milwaukee, WI

Charles Lee – Service Sales, Dallas, TX

Satesh Patel – Major Projects Manager, Dallas, TX

Peter Geist – Territory Sales Manager, Atlanta, GA

Bill Gilbert – Systems Lead System Specialist, Dallas, TX

William Furr – Service Projects, Atlanta, GA

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Competitor Reference

Ken Stanley—ACIS Site Forman Blue Cross Blue Shield, Richardson, TX

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Contractor Reference

William Higginbotham—Real Networks, Dallas, TX (927) 207 - 6082